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Payment-related support

Refund Policy

How to contact us about a payment or refund query. This page covers the current website and does not replace the terms of a separate loan or payment agreement.

Payments on this website

The current Sakron Capital website does not collect loan repayments, application fees or other payments through a checkout. There is no charge for submitting the website contact form.

Loan payments and charges

If your query relates to a payment made through a lender or another payment channel, the applicable loan agreement, charge disclosures and payment-provider process must be checked. This website does not specify a universal refund entitlement or processing period for those payments.

Report a payment concern

If you believe a payment was duplicated, charged incorrectly or otherwise requires review, contact support@sakroncapital.in or use the contact form.

  • Include your name and a contact email.
  • Provide the payment date, amount, payment channel and transaction reference.
  • Explain the issue and include any existing complaint reference.

Do not send passwords, OTPs, full card details or card security codes.

Review and response

We will acknowledge your website enquiry with a reference number and respond within 24 hours. Acknowledgement confirms receipt of your request, not approval of a refund.

Any refund eligibility, amount and expected timeline will need to be confirmed after the transaction and applicable terms have been reviewed. Keep your reference number for follow-up correspondence.

Have questions? We’re here to help.

Contact support